1. Introduction

Welcome to Apollo Fashion. We highly value your trust and are completely committed to protecting your personal data and privacy. This Privacy Policy details how Apollo Fashion ("we," "our," or "us") collects, uses, processes, and protects your information when you browse our website, interact with our social media platforms, or purchase our premium Panjabis and other apparel. By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

To provide you with a seamless and premium shopping experience, we collect specific types of information:

• Personal Identification Information: When you place an order or create an account, we collect your full name, email address, mobile number, billing address, and exact delivery address.
• Transaction & Order Details: We record your purchase history, selected items, specific SKU preferences, sizes, and payment method choices (such as Cash on Delivery or Mobile Banking). Please note that we do not store your secure banking PINs or card passwords on our servers.
• Technical & Usage Data: When you visit our website, we automatically collect technical information, including your IP address, browser type, device information, and time zone. We also track how you interact with our website to troubleshoot issues (such as slow loading times) and improve overall performance.
• Communication Records: If you reach out to our customer support via email, phone, or our Facebook page, we keep a record of that correspondence to serve you better.

3. How We Use Your Information

The information we collect is strictly used to operate our business efficiently and improve your customer journey. We use your data to:

• Process Orders & Deliveries: To confirm your purchases, generate automated invoices, and seamlessly pass your details to our courier entry systems for fast dispatch.
• Customer Service: To provide you with accurate order tracking updates, handle any return or exchange requests regarding your Panjabis, and respond to your queries promptly.
• Marketing & Promotions: To show you relevant advertisements (such as optimized Facebook campaigns) based on your interests, and to occasionally notify you about new Panjabi collections, restocks, or milestone celebration offers.
• Website Optimization: To analyze customer behavior, maintain our WordPress infrastructure, and ensure our inventory tracking systems run smoothly without errors.

4. Data Sharing and Third Parties

We respect your privacy and absolutely do not sell or rent your personal information to third parties. We only share necessary data with trusted service providers to fulfill our business operations:

• Logistics & Courier Partners: We share your name, phone number, and delivery address with our courier partners so they can deliver your products safely to your doorstep.
• Payment Gateways: Standard transaction details are securely shared with authorized payment processors to validate your payments.
• Legal Requirements: We may disclose your information if required to do so by the laws of Bangladesh, or to protect Apollo Fashion against fraud, counterfeiting, or intellectual property violations.

5. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your browsing experience. Cookies help our website remember your cart items, keep you logged in, and provide us with analytics on website traffic. You have the option to accept or decline cookies through your browser settings; however, declining cookies may prevent you from taking full advantage of our website's automated features.

6. Data Security

We implement rigorous technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our website utilizes secure server configurations to ensure that your shopping experience remains safe and confidential at all times.

7. Your Data Privacy Rights

As our valued customer, you have specific rights regarding your personal data:

• You have the right to request access to the personal information we hold about you.
• You can request corrections to any inaccurate or incomplete information (such as updating a delivery address or phone number).
• You may request the deletion of your personal data from our systems, subject to certain legal or operational retention obligations.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please do not hesitate to contact us.

• Email: apollofashionbdofficial@gmail.com
• Phone: +8801330844896
• Office Address: Lakshmipur New Market, 1st Floor, Lakshmipur-Raipur Road, Ward No-05, Banchanagar, Lakshmipur, Bangladesh.